Can polite, well-spoken telephone representatives overhaul your Law Office by intelligently answering and dispatching your calls? You bet they can...

If your name is Bill Gates or Michael Dell, we may not be the perfect call center service for you.

1-800 We Answer Call Center and Answer Messaging Service is a United States based call center and answering service that targets small to medium sized enterprises (SME’s) and niche projects for Fortune 500-type organizations. Often, larger call center service providers are not the right solution for SME’s. They’re unable to satisfy the needs of smaller businesses and have high minimum requirements that small to medium sized businesses can’t fulfill, and have a huge price tag that large businesses balk at when all they want to do is outsource a project.

Luckily for us, you don’t own Microsoft or Dell, and we believe that we are the right solution for you. Please call Jo-Ann Sickinger, President or Robert Porter, VP, directly to discuss the good work we can accomplish for your company or organization. Now that’s customer service!

 

Because we are a privately held company, 1-800 We Answer Call Center and Answer Messaging Service doesn’t have to give in to the rigorous demands generated by shareholders, or have its business practices bog down in corporate bureaucratic swamp. Lean and aggressive, we’re able to offer a level of customization that our competitors can rarely match.

 

What is a call center service? A call center service operates by meeting clients' needs as they develop. Large call center service inbound/outbound contact services provide catalog order-taking, RSVP services, ad response and product fulfillment. 1-800 We Answer Call Center and Answer Messaging Service is able to seamlessly integrate our call center service solutions right into your computer, or can send it to you in database format or by email. Our inventory database management program is able to store unlimited information about your company and its products. Addressing needs, asking questions and providing scalable solutions is what sets 1-800 We Answer messaging service apart.

 

Inbound/outbound telemarketing utilizing live telephone representatives or voice mail

Order taking and processing

Handling of overflow calls

Toll-free numbers for special projects

RSVP service

Seminar and Event Registration

Appointment setting,

Market research surveys

Help desk

Information and Catalogue Request

Mass Callouts- Our special equipment can make hundreds of calls per hour utilizing your database and leaving a pre-recorded message. (IVR Outbound and Inbound Telesales and Broadcasting)

Email response and database management

Data entry

Interactive voice services

Direct connect transfer

Enhanced call routing

voice mail

Mail service.

Customer Satisfaction Surveys

Technical support

Dealer locator or Directions

Corporate Hotline Service

Emergency Dispatch

 

1-800 We Answer Call Center and Message Answering Service gets much of its business from smaller traditional call center services that are unable to provide service to larger clients. Conversely, we also receive business from large call center services that either don't want smaller projects because of minimum requirements or the larger call center’s inability to give your project the personal attention demanded by many potential clients.

 

Offshore outsourcing is not for all. The issue goes beyond price and lost jobs. Outsourcing out of the United States affects the level of quality you are able to offer your clients. Cultural affinity and accent differences between your clients and agents could cost you your business. 1-800 We Answer is a 100% U.S. based company, with live operators and their supervisors working on premises in midtown Manhattan.

 

Now, don't get us wrong. If you are Mr. Gates or Mr. Dell and you’ve visited our website, we would be happy to talk with you @ 1-800 We Answer, any time of day or night. Please give us a call and see if we can provide a solution for your call center needs.