Call Center,Call Centers,Call Center Service,Call Center Services

1-800 We Answer Call Center Welcomes Intouch Call Center – July 2010

1-800 We Answer Call Center is pleased to welcome Intouch Call Center of Baton Rouge, Louisiana as the latest addition to its nationwide network of Answering Service and Call Center providers. Intouch has a stellar record of providing outsourced call center services for businesses and organizations throughout the Gulf Coast region and is a valuable asset as 1-800 We Answer continues to pursue its goal of providing unparalleled live operator telecommunications services.

1-800 We Answer Call Center achieves PCI Certification - January 2010

1-800 We Answer is pleased to announce www.weanswer.com has been fully certified as PCI Compliant, meeting the PCI data security requirements by passing a SecurityMetrics ® Site Certification vulnerability scan. IP addresses are tested quarterly to ensure that high security standards are maintained, which significantly reduces the risk that this site will be compromised and credit card or other sensitive data will be stolen or misused. The Payment Card Industry Data Security Standards (PCI DSS) are the new unified base requirements for all credit card association data security programs.

1-800 We Answer Call Center, Inc has achieved certification as a 100% domestic services provider through The Foundation for Transparency in Offshoring. - January 2010

This certification helps promote various efforts of many United States call center companies to promote their businesses while creating jobs for US agents. Companies desiring the different levels of certification that the FTO provides must self-disclose their operations to the Foundation, including all of their outsourcing and offshoring subcontracting activity.

1-800 We Answer Call Center Announces Purchase of PTM Communications – January 2010

New York, NY 1-800 We Answer, Inc. purchased B2B telemarketing provider PTM Communications, Inc. This acquisition further adds to 1-800 We Answer’s skilled support in B2B lead verification, as well as offering subscriber and membership retention telemarketing services for a wide range of trade organizations and publications.

New York, New York - August 2009
1-800 We Answer Call Center Purchases A PLUS Answering Service of Plymouth, Massachusetts.

1-800 We Answer announces the acquisition of A PLUS answering service, a renowned service provider in the Cape Cod region. This latest acquisition bolsters 1-800 We Answer’s commitment to providing the best call center customer services possible to the New England region. 1-800 We Answer call center continues to provide affordable, high quality call center solutions to small, mid-size, and large businesses nationwide.

New York, New York - January 2009 1-800 We Answer Call Center Acquires Professional Response Answering Service

Professional Response, Inc. a ten-year leader providing regional call center services to the Southeastern United States, has been purchased by 1-800 We Answer, Inc. The call center specializes in bilingual call center services in English and Spanish for healthcare clients in Dade County, Florida. The company will be integrated into 1-800 We Answer's network of nationwide answering service call centers.

New York, New York- September 2008

1-800 We Answer Purchases National Security Answering Service

1-800 We Answer, Inc, New York headquartered call center, purchased Boston's National Security Answering Service, a New England region telephone answering service provider. 1-800 We Answer can further expand its capacity to provide answering services and call center services to Rhode Island and Massachusetts 1-800 We Answer Call Center rolled out nationwide answering service programs and has increased its global business presence during the last five years of operations. National Security's subscriber base will gain additional call center capabilities and an advanced feature set. 1-800 We Answer offers all of its customers higher levels of customer service and technical support.

New York, New York- June 2008

1-800 We Answer Call Center Service Acquires Valley Messaging.

Expanding into the Midwest answering service market, 1-800 We Answer has purchased Valley Messaging, an Indianapolis, Indiana based answering and messaging service. Valley Messaging will be integrated into the existing network of local answering service call centers owned and managed by 1-800 We Answer. New York-headquartered 1-800 We Answer is quickly growing to become the leader of the telephone call center service industry in the United States. 1-800 We Answer, Inc will continue to provide Indiana local business and individual clients with award winning service, bringing existing customers new levels of service.

New York. New York - April, 2008

1-800 We Answer Acquires Continental Systems Call Center Division

1-800 We Answer has acquired the call center division of Jacksonville, Florida company Continental Systems. 1-800 We Answer is a national Call Center provider with headquarters in New York City. Continental Systems Call Center Division specializes in the contact center support for a wide variety of insurance industry clients. Continental Systems' secondary call center specialty is in retail ordertaking and support. This acquisition will enable 1-800 We Answer Call Center to better support its growing insurance industry clientele.

New York. New York - March ,2008

1-800 We Answer Call Center Acquires ordertaking.com. Ordertaking.com, a call center specializing in FNOL Insurance Claims as well as catalog and internet retail services has been purchased by 1-800 We Answer, Inc. The New York City based 1-800 We Answer Call Center has 40 years' experience in providing complete telephone customer service and support for sales and order taking. 1-800 We Answer will use the ordertaking.com brand identity to promote its ordertaking support services. 1-800 We Answer and ordertaking.com can provide ordertaking call center support on a part time basis or full time, allowing smaller retailers and startups to outsource their call center tasks to an professional order taking service.

New York, New York - February, 2008

Avirtualoffice.net purchased by 1-800 We Answer Call Center. 1-800 We Answer announces the acquisition of avirtualoffice.net, providing live telephone receptionists, switchboard and corporate directory services designed for small to mid-size businesses. Through this acquisition, 1-800 We Answer gains additional support in delivering these call center services. The purchase will allow 1-800 We Answer Call Center Service to continue its call center expansion plans, providing skilled live operator service for a wide range of organization types. 1-800 We Answer Inc. offers complete telephone call center services for domestic US businesses and to the international business community.

New York, New York - December , 2007

1-800 We Answer Offers Nationwide Business Support Services

What can businesses do to manage overwhelmed phone lines? 1-800 We Answer, a 40-year veteran of the call center industry provides professional call center solutions that free offices of techno clutter and telephone stress. Businesses nationwide can now take advantage of the complete telephone call center, voicemail, and mail receiving services that local New York City corporate clients have successfully used since 1969. 1-800 We Answer Call Center provides friendly, efficient live operator customer service and fast technology options that deliver a complete call center experience for companies anywhere. Small businesses and larger enterprise organizations are able to take advantage of a comprehensive array of call center services that are uniquely bundled together to fit the unique needs of each client. Clients can work with 1-800 We Answer to combine live operator answering and call center service with voice mail packages and mail receiving to create a complete New York Business identity and presence from anywhere in the United States or around the world. Inbound telephone calls are always quickly answered by professional agents, Incoming telephone calls are answered by professional customer service representatives, or can be routed to the company's voicemail system. 1-800 We Answer Voicemail offers extended message recording / greeting times, call forwarding, follow-me functions and more, allowing small business owners and entrepreneurs access to the type of voicemail service found in large corporations. Mail services include receipt of mail addressed to the companies name, mailbox-free mailing addresses and global mail forwarding services. 1-800 We Answer does not require contracts for service.

1-800 We Answer Call Center Supports Commercial Social Networking Initiatives

Companies are latching on to social networking, blog promotion and doing everything they can to promote their websites, looking to book sales. 1-800 We Answer Call Center Service asks the question that needs a real answer: who is answering the questions about your products and services? Companies can support all of their internet activity through using 1-800 We Answer's award winning customer service agent team to educate, inform and sell any product or service, converting casual buyers and browsers into real sales.

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